Rather, in keeping with crowdSpring tradition, they respond to customer complaints with a shortsighted, "I'm right, you're wrong", nanner nanner nanner approach.
This is a perfect example of why YOU THE READER should do business elsewhere. Sure the Spec model raises many concerns, but even more than that is the disregard for customers, the unethical business practices, and as many posts and article point out poor management. Many articles, blogs point to co-founder Mike Samson as setting that tone, we encourage you to read up on crowdSpring before doing any business there. 99designs is a solid alternative.